Frequently Asked Questions

We offer four main categories of LED lighting solutions: Architectural lighting for buildings, bridges, and monuments; Industrial lighting for factories, mines, and processing plants; Interior lighting for residential and commercial spaces; and Rail & Marine lighting for trains and ships. All our products are custom-designed to meet specific project requirements.

Yes, we manufacture ATEX-certified explosion-proof LED fixtures suitable for Zone 1, 2, 21, and 22 hazardous areas. These products are designed for use in mining, chemical processing, oil & gas, and other industries where explosive atmospheres may be present.

Our products carry various certifications depending on their application: CE marking for European compliance, MED (Marine Equipment Directive) for marine applications, ATEX for explosive atmospheres, EN 45545 for railway fire safety, and IP ratings from IP44 to IP69K for environmental protection.

Our LED fixtures are designed for long-term reliability, with typical lifespans of 50,000 to 80,000+ hours depending on the product type and operating conditions. This translates to many years of maintenance-free operation in most applications.

Absolutely! Custom solutions are our specialty. We work closely with architects, designers, and engineers to develop lighting products tailored to your specific requirements. This includes custom dimensions, color temperatures, beam angles, mounting options, and control systems.

Lead times vary depending on project complexity and quantity. Standard custom products typically require 4-8 weeks from order confirmation. Complex projects with special certifications may require longer. We provide detailed timelines during the quotation process.

Yes, we ship our products worldwide. We have experience delivering to projects across Europe, Asia, and beyond. Our team handles all export documentation and can arrange shipping to meet your project schedule.

We provide comprehensive technical documentation and installation guides with all our products. For complex projects, we can offer on-site technical support, training for installation teams, and commissioning assistance. Contact us to discuss your specific needs.

We offer a standard 5-year warranty on all our LED products, covering manufacturing defects and premature failure. Extended warranty options are available for specific applications. Our after-sales team provides ongoing support throughout the product lifecycle.

Yes, we provide detailed technical specifications, photometric data, and 3D models upon request. For custom projects, we can prepare preliminary specifications based on your requirements before you commit to an order.